Error Messages
Slowdowns
Crashing or Freezing
Virus or Malware removal
Computer optimization
Junk file/program removal
Custom computer setup
Device drivers
Windows security updates
Installation of software
VOIP issues
Outlook issues
Windows registry
Second opinion for existing on-site solution
Expert advice with no hidden agendas (no selling)
Our Support Specialists have been carefully screened to ensure they are up to our standards of excellent knowledge and experience. You reap the benefits. Your issue will be directed to the one with the expertise to resolve it for you now. You will not simply be routed to any available Support Specialist - you will be connected to the highest rated Specialist available. Just click on the "Go" button. An open chat window is there to ask your questions and communicate as much as you desire. Your Support Specialist will remotely access your computer and address your issue. He will not do anything you do not want done, will not try to sell you anything, and will not transfer you to an off-shore call center. If you prefer talking by phone, your Support Specialist will call you. To ensure the security of your personal information, we have partnered with the highly rated Authorize.Net. Your sensitive information will not be compromised or hacked into.
During your session with the Support Specialist, you always have the option to transfer to a manager just by clicking a button. The Support Specialist will not be involved any longer and cannot prevent your leaving.
NO charge at the end of the session if you are not satisfied with the service we performed.
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NO delays when you need help; we are here when you need us, 24/7.
NO overseas call centers. We support jobs in America and your skilled technician will be based in America.
NO paperwork to deal with.